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Rank management

This article explains what the Rank Management page is and how to manage ranks.

Written by Cristiana Ghinea

The Rank Management page shows you a list of the active ranks available in your organisation.

There are two types of ranks:

  • Volunteer or SC

  • Non-Volunteer or Non-SC

Only volunteer or SC users count towards most reports including the Executive Overview and Graphical Reporting.

⚠️ Important: Set up the order of the ranks on DutySheet correctly, because this determines who can supervise or manage who. A supervisor has to be of equal or higher rank to be able to manage the account of a volunteer.


Ranks need to be in logical order and the lowest rank belongs on the top of the table.

You can modify the order of ranks by clicking the list image.png icon next to the relevant rank, and dragging it up or down.

Next to each rank there is a brief summary of the rank, including:

  • Number of users assigned to that rank, including active and total. The total includes resigned users.

  • Whether working time regulations are enabled. This is for police systems only.

  • The default security role for the rank. Please see our article on security role management for more information.

Click the cog icon next to the rank to edit the rank, or click the eye icon to see a list of users with that rank.

Add a new rank at the bottom of this page by filling out the form.

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