The process of upgrading a user to an Administrator can only be completed by the DutySheet Support team and should be requested by an existing DutySheet Administrator via the Digital Assistant.
Before raising a case with Support please ensure that the user's record includes their contact details (email and phone number), as this is required in the case that DutySheet should need to contact them.
📌 Note: You can only have a maximum of 5 administrators on a DutySheet system at one time.
For downgrading DutySheet administrators, this can be done by changing their security role.
If you want to set a user's rank to administrator (i.e. their job role in the force), then an admin of Dutysheet can do this.