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Messages inbox

This article explains how to use the My Messages inbox, including how to view, read, and organise messages.

Written by Cristiana Ghinea

Click on My Messages in the left-hand menu to view your messages inbox.

My messages page

You can view and sort your messages from the My Messages page:

  1. Click My Messages from the left-hand menu.

    • Your message inbox displays, with the latest email on top.

    • Unread emails are shown in bold with a white background, and read emails are shown with normal font and a grey background.

  2. Click a message to read it.

  3. Click on a column title to sort your inbox.

  4. Click on the column title again to sort it in descending order.

📌 Note: The sender of the message will automatically know you've read their message.


Perform inbox actions

  1. Click Select all or select the check boxes next to relevant messages.

  2. Select an action using the Please select action dropdown:

    • Mark as Read.

    • Mark as Unread.

    • Delete.

  3. Click Go.

📌 Note: If you delete an unread message, the message sender will know that you've deleted their message without reading it.

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