The verification codes may be sent directly to your official Police email address associated with your account.
If you find that you are not receiving these codes as expected, it is recommended that you contact your IT department so they can investigate and resolve any potential issues with email delivery.
Alternatively, you could request that another administrator updates the email address linked to your account, changing it to a different address (such as a personal email account) where you should then be able to receive the verification codes without further difficulty.