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Error: 'FIN number already in use'

This article explains how to resolve the error 'FIN number already in use'.

Written by Cristiana Ghinea

If you receive the error “FIN number already in use”, this indicates that the FIN is already associated with another user, such as a user who has resigned.

To reuse the FIN:

  1. Locate the resigned user’s account.

  2. Amend their FIN by adding an “X” to the end of the existing FIN.

  3. The original FIN can then be assigned to the new user.

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