Skip to main content

Book on duty using the telephone

This article explains how to book on duty using the telephone.

Written by Cristiana Ghinea

You can book on your duty or shift by telephoning the number for your force, and going through the menu on the phone system:

  1. Dial the number for your force.

  2. If you are calling from a number you have listed in your My Details section, your FIN is automatically identified.

    • If your FIN is correct, press 1 on your keypad.

    • If your FIN isn't correct, press 2 on your keypad, enter your FIN using the keypad, and then press 1.

  3. Enter your PIN and press #.

  4. Press 1 on your keypad to book on.

  5. Enter the day.

    • 0 is Sunday, 1 is Monday, etc.

  6. Enter the start time for your proposed duty in hours and minutes, using the 24 hour format.

  7. Listen for the confirmation message that your duty is booked.

  8. Hang up.

📌 Note: You can only book duties one week in advance when you using the phone system.

Did this answer your question?