You can add new KPIs in the KPI management tool in DutySheet, found in the administrators section of the supervisors menu.
To add a new KPI, please follow the below steps:
Go to the Administrators section.
Click KPI Management. The form to enter a new KPI displays.
Select the relevant KPI category.
Select the KPI type. You can select one of the following:
Numerical: 1-50.
Time: in 15-minute blocks.
Yes or No.
Select whether the KPI results will display in the Executive Overview.
Enter the name of the KPI.
Click Add New KPI.